Tuesday, August 4, 2020

APS TARC Webinar: Engaging Challenging Clients and Crisis Communication

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APS Technical Assistance Webinar: Engaging Challenging Clients and Crisis Communication

Tuesday, August 11, 2020, 3:00 - 4:30 PM ET

Register for this Webinar.

ACL's Adult Protective Services Technical Assistance Resource Center is hosting a webinar that will address:

  • engaging clients within the context of a therapeutic relationship,
  • how to engage challenging clients,
  • crisis management, and
  • the LEAP (Listen, Empathize, Agree, Partner) approach to engagement.

The webinar will feature Licensed Clinical Social Worker Heather Sylvester of the Riverside University Health System.


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